Privacy Policy
Effective Date: January 1, 2026 | Last Updated: October 2026
1. Introduction
TW Construction ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website (https://twconstructiontx.net), calling our office, or communicating with us regarding our construction, deck, arbor, boat house, and roofing services across East Texas.
2. Information We Collect
We collect information that you directly and voluntarily provide to us when you contact our office by phone or email. This information may include:
- Full Name
- Phone Number (mobile or landline)
- Email Address
- Physical Project Address / County location in East Texas
- Project scope, architectural plans, sketches, or structural specifications
Note: This website does not utilize online lead capture forms. All inquiries are initiated directly by customers via telephone or electronic mail.
3. Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This strict policy applies without exception to all SMS/MMS messaging, phone calls, and contact details gathered in relation to TW Construction estimates and project fulfillment.
4. How We Use Your Information
We utilize customer information solely for legitimate operational purposes, including:
- Providing customized project estimates, quotes, and structural consultations.
- Coordinating on-site measurements, deliveries, and construction schedules.
- Sending transactional communications such as contract updates, work milestones, and billing inquiries.
- Responding directly to customer service inquiries or warranty questions.
5. Data Security & Storage
We implement industry-standard physical, electronic, and administrative security measures to protect the integrity of your personal information. Only authorized personnel directly involved with your construction build or account management have access to your details.
6. Privacy Questions & Opt-Out Requests
If you have any questions about this Privacy Policy or wish to modify or delete any information we have on record, please reach out directly: